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The businessperson's guide to saying what needs to be said and asking questions that need to be asked
In the business world, the first step to great results is good communication. Talk Lean uses original research and a fresh approach to teach businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. You'll learn how to begin meetings and conversations in a way that is succinct, empathetic, and effective, while putting people in a positive and receptive frame of mind. You'll learn how to listen and respond during meetings to maximise both productivity and empathy and how to close meetings in positive ways that lead to great results.
- Offers proven techniques for improving communication and making an impact professionally
- Written by Alan Palmer, head of Interactifs UK, which offers communication coaching to major corporate clients
- Ideal for executives, team leaders, entrepreneurs, and anyone whose success depends on great communication
- Sales Rank: #760779 in eBooks
- Published on: 2013-10-31
- Released on: 2013-10-31
- Format: Kindle eBook
Review
There is plenty of practical advice here and, as you d expect in a book on this subject, the tone is concise and precise Widespread adoption of these practices would, in theory, mean an end to those long, unproductive meetings. Reason enough to recommend it. (Economia, December 2013) Talk Lean deserves to be the definitive text of its kind for years to come. (Elite Business, December 2013) This straightforward book helps you meet a middle ground in communicating frankly, courteously and effectively. (Talk Business, January 2014) For sales people in particular, meetings are an important part of working life. To get the most out of them, welcome to Talk Lean (Sales Initiative, March 2014) Talk Lean should be mandatory for any negotiator, manager, employee... Everyone (Valeurs et Management, April 2014)
From the Back Cover
Don’t beat around the bush
We all instinctively feel greater respect for people who speak to us frankly. In business – indeed in most walks of life – there isn’t time to waste with endless niceties, waffle and small talk. But of course you won’t achieve much if you simply try to bulldoze your way through meetings and conversations.
There has to be a middle ground – a way of communicating that gets straight to the point and ensures you get the result you want, quickly – but without alienating anyone. You need to be candid, but courteous – you need to talk lean.
Based on a highly successful business training programme, Talk Lean will show you how to be clear, focussed and effective, by saying what you really mean in a way that everyone will respond to.
You will learn how to:
- Open meetings and conversations in a succinct, empathetic and effective way
- Listen more effectively to others and respond to them in ways which will get results
- Generate trust and confidence and put others in a positive, receptive frame of mind
- Achieve more tangible results and develop better relationships
“Talk Lean is powerful and practical! If you want to regain control of your agenda, become a more effective leader and have greater impact in your business, Talk Lean is an excellent reference.”
—Tony Latham, Vice-President Finance, Unilever, North Asia
“Identifies the traps we all fall into in dealing with others and provides unique insight in how to be more productive, open and straightforward – and hopefully to feel better too.”
—Andrew Shilston, Non-Executive Director, BP
Most helpful customer reviews
0 of 0 people found the following review helpful.
Rather weak
By Tytus Suski
Couldn't find any real idea in it besides benefits to communicate clearly. Also not that exciting to read.
2 of 2 people found the following review helpful.
A life-changing improvement in your communication skills
By hugh l easterbrook
Even a small improvement in your communication skills could be life-changing. It only needs one or two people, in key situations, to say yes where they might have said no for the course of events to be radically altered. Just imagine if Louis XVI had persuaded Danton to stay for dinner. ‘Talk Lean’ gives you a framework to significantly improve your communications skills and achieve what you want without coming across as aggressive.
1 of 1 people found the following review helpful.
Highly recommended!
By Thiago Amieiro
It is not only relevant in terms of practical application, but an excellent guide to know better the Discipline Interactifes, which I've had the pleasure of being introduced and already harvested practical and really satisfactory results with its use.
The author has a good sense of humor and despite of the easy reading, his analysis of real situations give us an interesting perspective in how the communication occurs currently.
If you want to improve your communications skills, I do not know a better material to recomend. Or if you want a world with people more polite, calm, respectful, courteous, using a language more clear, simple, straight to the point, this is a excelent option to give as a present to someone that you have much contact.
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